Professional Etiquette and Protocol

Dear Leaders,
Even if your company offers excellent products or services, a missing Code of Conduct can damage your reputation!

  • You guide the ship toward your goals — build new ideas, and grow your company.
  • My job is to ensure your team swim in the same direction.

Book a video call with me below, to create a customized Code of Ethics and Conduct. After that, I teach your team what it means and how to use it—so that everyone swim, in the same direction!

With respect,
Ecaterina Aroma


Here’s How I Can FIX It for You:
  • 2-Hour Masterclass: Ethical Alignment & Leadership Protocol
Delivered globally, tailored to your context. Book here
  • Customised Program: Crafted specifically to your company’s core values and needs.
Book a Zoom Call here

For information, write to us via email at: info@aroma-ecaterina.com

Here’s how we can work together:

Here’s how you can do it by yourself:

Personal Diplomacy Guidelines:

The cost of team misalignment is measured not only in missed deadlines and lost revenue but in diminished trust, wasted potential, and fractured culture.
Even the most talented individuals cannot outperform a team that pulls in different directions.

Download the PDF for complete guidelines:
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Understanding how cultural norms around respect shape professional relationships is essential for building trust, avoiding miscommunication, and demonstrating global leadership. It enhances cross-cultural collaboration and strengthens your credibility in diverse business environments.
Ultimately, it transforms respectful behavior into a powerful professional asset.

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Is fundamental for any leader because global influence today depends not only on strategy, but on cultural intelligence and diplomatic finesse. These unspoken rules govern trust-building, hierarchy, timing, and communication nuance—factors that can make or break cross-border deals. Ignoring them risks unintended offense, stalled progress, or loss of credibility. A leader who masters these subtleties demonstrates respect, foresight, and authority on the global stage—earning both outcomes and reputation.

Download the PDF for complete guidelines:
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Formal Protocol Standarts:

In today’s professional landscape, hosting a formal team meeting is more than a task—it’s a strategic act of leadership that demands planning, structure, and interpersonal skill.
When meetings lack clarity and order, they damage credibility, waste time and resources, and weaken team cohesion.
This guide offers essential principles and protocols to prevent disorder and ensure every meeting reflects focus, authority, and professional excellence.

Download the PDF for complete guidelines:
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Professional Etiquette Policies:

In professional life, saying “no” is often inevitable — yet how we say it defines not only our credibility, but also our relationships, opportunities, and leadership presence.
The ability to decline requests, express disagreement, or provide critical feedback — without causing offense — is a hallmark of emotional intelligence and communication excellence. This is where refined euphemistic language becomes a powerful tool.
Download the PDF for complete guidelines:
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This text highlights how everyday conversations shape workplace perception, trust, and collaboration. In professional environments, mastering small talk is not a soft skill—it’s a strategic competency that influences team cohesion, leadership presence, and brand representation. Preventing conversational missteps protects reputations and elevates workplace culture.
Download the PDF for complete guidelines:
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Transform casual conversation into a career-enhancing tool. In high-stakes or culturally diverse environments, knowing how and when to engage in small talk can open doors, build rapport, and strengthen leadership presence. This checklist provides structure, helping professionals approach dialogue with intention, avoid missteps, and leave a lasting positive impression—skills that directly impact credibility, networking, and long-term career growth.
Download the PDF for complete guidelines:
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