GENERAL TERMS AND CONDITIONS
Terms and Conditions of Use
Welcome to our website. By continuing to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our Privacy Policy, govern Aroma Ecaterina’s relationship with you regarding this website. If you disagree with any part of these terms and conditions, please do not use this website.
• The term “Aroma Ecaterina”, “us,” or “we” refers to the owner of the website, registered at:
CH-6900 Lugano, Dufour 19.
• The term “you” refers to the user or viewer of this website.
Use of the Website
1. General Information
• The content of this website is for general informational and use purposes only. It is subject to change without notice.
2. Disclaimer
• Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose.
• You acknowledge that such information and materials may contain inaccuracies or errors. We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
3. Risk and Responsibility
• Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
4. Intellectual Property
• This website contains material that is owned by or licensed to us. This includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice forming part of these terms and conditions.
• All trademarks reproduced on this website, which are not the property of or licensed to the operator, are acknowledged appropriately.
5. Unauthorized Use
• Unauthorized use of this website may result in claims for damages and/or criminal prosecution.
6. Third-Party Links
• From time to time, this website may include links to external websites. These links are provided for convenience and to offer further information. They do not signify endorsement of the website(s). We are not responsible for the content of any linked website(s).
7. Jurisdiction
• Your use of this website and any disputes arising from such use are subject to the laws of Switzerland.
8. Cookies
• We use cookies to enhance your experience. These small text files track website usage but do not personally identify you. If you wish to delete cookies, please refer to your browser’s instructions to manage cookies effectively.
9. Facebook Disclaimer
• This site is not affiliated with Facebook, Inc. “FACEBOOK” is a trademark of Facebook, Inc., and this site is neither endorsed nor authorized by Facebook in any way.
Terms and Conditions – Affiliate Referral
This Agreement is legally enforceable. By submitting the application or referring customers, you confirm that you have read, understood, and agree to be legally bound by the provisions of this Agreement.
TERMS AND CONDITIONS -EVENTS
The Basics
Long legal documents can be tedious to read, so here’s a quick summary of the key points. However, the full text of the Terms and Policies applies to your ticket order and not this summary. The following bullet points are provided for your convenience only:
• “Event” or “Events” refers to any hosted gatherings, including but not limited to virtual or in-person formats, meetups, or challenges. The term “Challenge” is interchangeable with “Event” and falls under these Terms and Conditions.
• Tickets may be sold above face value.
• All sales are final: No refunds, exchanges, or cancellations are allowed.
• If an event is postponed, your tickets will remain valid for the rescheduled date. Refunds are not issued for postponed events.
• If an event is canceled, you will be refunded for the ticket price minus shipping charges.
• Tickets sold with a money-back guarantee may be eligible for a refund if specific conditions are met. Refund requests must be submitted to info@aroma-ecaterina.com before the money-back guarantee expiration date.
• We are not responsible for lost or stolen tickets, travel expenses, or any situations caused by third parties that prevent attendance.
Terms & Policies
General Terms
This website (“SITE”) acts as a marketplace and intermediary between buyers (“you”) and ticket sellers (“TICKET SELLERS”). The TICKET SELLERS include Aroma Ecaterina Business Group Inc. (“the Company”), its subsidiaries, or affiliates. By using this SITE or purchasing tickets, you expressly agree to abide by these Terms and Policies, as well as all applicable laws and regulations.
1. Final Sale
• All sales are final: Tickets are non-cancellable, non-returnable, and non-exchangeable unless they qualify for the money-back guarantee.
2. Event Cancellation or Postponement
• If an event is canceled without a rescheduled date, you may request a refund (minus delivery charges) by contacting the TICKET SELLER.
• For postponed or rescheduled events, original tickets will be valid for entry. Refunds are not issued for rescheduled events.
3. Money-Back Guarantee
• Tickets sold with a money-back guarantee may qualify for a refund under these conditions:
• The ticket holder must attend the full first day of the event to qualify.
• Refund requests must be submitted via email to info@aroma-ecaterina.com within seven calendar days of the event’s conclusion. Requests made after this period will not be honored.
• Maximum refund amounts equal the original ticket purchase price.
4. Pricing and Fees
• Tickets may be sold above or below their face value. By agreeing to these Terms, you acknowledge that the purchase price does not reflect the original ticket price.
• All prices are listed in Swiss Francs (CHF) unless otherwise stated.
5. Responsibilities of Ticket Sellers
• TICKET SELLERS are responsible for determining and remitting applicable taxes, including sales, excise, and other taxes as required by law.
6. Liability
• We are not liable for lost, stolen, or damaged tickets, travel expenses, or any third-party issues that prevent event attendance.
Rules Governing Use of the SITE
By using the SITE, you agree to the following:
1. Compliance: You will comply with these Terms and all applicable laws.
2. Changes to Terms: The SITE reserves the right to amend these Terms at any time. Changes take effect immediately upon being posted.
3. Violations: If you violate these Terms, the SITE may:
• Terminate your access.
• Bar future use of the SITE.
• Cancel your ticket order.
• Take legal action if necessary.
Ticket Fulfilment
1. Order Fulfilment:
• The FULFILLER (ticket seller) is responsible for processing your order. Upon purchase, you will receive contact details for the FULFILLER.
2. Accuracy of Information:
• You are responsible for entering accurate information during the order process. Errors may result in delays, cancellations, or undeliverable notifications.
Refund Process
• Refunds for canceled events will exclude delivery fees.
• Refunds will be issued in the currency of the original transaction. Conversion fees from your bank are not the responsibility of the SITE or the FULFILLER.
Service Fees and Taxes
1. Service Fees:
• Fees cover SITE operations, customer service, and other costs related to fulfilling ticket orders.
2. Taxes:
• The TICKET SELLER is responsible for collecting and remitting applicable taxes. Ticket prices include any relevant taxes unless otherwise stated.