Payment
• Credit Card Charges: USER’s credit card will be charged by the FULFILLER responsible for fulfilling their order and not SITE. If the USER has any questions about charges on the USER’s credit card statement, the USER should contact SITE at info@aroma-ecaterina.com or direct the USER’s question to the FULFILLER responsible for completing the ticket order.
• Third Party Payment Platforms (Paypal, Stipe, etc.) If USER selects to complete a transaction on SITE using a Third-Party Payment Platform, such third-party services may be subject to separate policies, terms of use, and or fees of said third parties, and USER accepts the same by completing the transaction using the Third-Party Payment Platform. The name on the transaction of USER’s Third-Party Payment Platform account will be ‘Aroma Ecaterina Marketing.’ If USER has any questions about the transaction on the Third-Party Payment Platform account, USER should contact info@aroma-ecaterina.com
• Security of Card Holder Data SITE and or FULFILLER are responsible for the security of the cardholder data that SITE and FULFILLER have or otherwise store, process, or transmit on behalf of the USER.
International Purchases Ticket purchases placed by USER may be subject to delayed processing. SITE recommends that any USER placing an order on the SITE from outside Switzerland. Contact their credit card company or financial institution before placing an order to prevent unnecessary delays or holds. Neither SITE nor FULFILLER shall be responsible for delays, has, or any extra fees for establishing an International Order.
Disputed Charges By placing an order, USER authorizes SITE to charge USER’s payment method for the total amount, which includes the ticket price and service fees, and any other optional services USER agrees to purchase. If USER disputes a charge and it is determined that the charge was valid and not the result of credit card or other payment fraud, SITE has the right to seek payment, including all associated fees, by whatever means SITE deems appropriate, including but not limited to using collection agencies and legal remedies. SITE may mitigate its damages by relishing the tickets that are the subject of the payment dispute. USER may lose access to any/all tickets purchased if USER files a dispute with their issuer.
Event Listings SITE does not guarantee the accuracy of event information on SITE, including but not limited to event name, event location or venue, event start time, or event date.
Ticket Holder Behaviour Policy: the USER agrees to abide by all rules and policies of the venue where the event is located relating to conduct and behavior. Should the USER be ejected from the event for failure to abide by the venue’s rules and policies, the USER shall be subject to all applicable fines and legal or other expenses associated with the ejection. In addition, all the costs related to the purchase of event tickets will not be refundable. Further, should the ejection result in the loss of the TICKET SELLER’s right to use any other tickets or the right to purchase additional tickets from that venue, USER shall be held liable for all reasonable costs, expenses, and losses associated with said loss, including but not limited to all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.
Fraudulent Use To protect USER from fraud, USER may be required to provide additional proof of identity on any order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a driver’s license, government ID, or federal passport.
Permitted Use USER agrees that USER is only authorized to visit, view, and retain a copy of pages of this SITE for USER’S personal use and that USER shall not duplicate, download, publish, modify, or otherwise distribute the material on this SITE for any purpose other than to review event and promotional information, for personal use, or purchase tickets or merchandise for USER’S personal use, unless otherwise explicitly authorized by SITE to do so. USER may not use any robot, spider, scraper, offline reader, site search/retrieval application, or other manual or automatic device, tool, or process to retrieve or in any way reproduce, circumvent, or interfere with the Site or its contents, nor may USER use any automated software or computer system to search for, reserve, buy, or otherwise obtain tickets from SITE. USER may not submit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs, or other items of a destructive nature. The content and software on this SITE are the property of SITE and/or its suppliers and are protected by Switzerland and international copyright laws.
The SITE may automatically produce search results that reference or link to third-party websites throughout the Internet. SITE has no control over these sites or the content within them. SITE cannot guarantee, represent, or warrant that the content contained in these third-party sites is accurate, legal, and/or inoffensive. SITE does not endorse the content of any third-party site, nor does SITE warrant that they will not contain viruses or otherwise impact USER’S computer systems. By using the SITE to search for or link to another site, USER agrees and understands that USER may not make any claim against SITE for any damages or losses whatsoever resulting from the use of the SITE to obtain search results or to link to another site. If the USER experiences a problem with a link from the SITE, please notify SITE at info@aroma-ecaterina.com, and SITE will investigate the USER’S claim and take any appropriate actions at SITE’S sole discretion.
Violation of the Terms SITE, in its sole discretion, and without prior notice, may terminate USER’S access to the SITE, cancel USER’S ticket order, or exercise any other remedy available. USER agrees that monetary damages may not provide a sufficient remedy to SITE for violating these terms and conditions. USER consents to injunctive or other equitable relief for such violations. SITE may release USER information by operation of law if the information is necessary to address an unlawful or harmful activity against SITE. SITE is not required to refund USER if USER is terminated as a USER of this SITE.
Intellectual Property Information For purposes of these TERMS, ‘CONTENT’ is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that USERS can view on the site and at the event. This includes but is not limited to, message boards, chat, and other original content. By accepting these TERMS, USER acknowledges and agrees that all CONTENT presented to USER on this site and at the event are protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws and is the sole property of SITE and/or the Company and its affiliates. USER is only permitted to use the CONTENT as expressly authorized in writing by SITE or the specific provider of CONTENT. USER may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site. At the event in any form or by any means without written permission from SITE or the specific CONTENT provider, the USER is solely responsible for obtaining permission before reusing any copyrighted material available on this site and at the event. Any unauthorized use of the materials appearing on this site and at the event may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Neither SITE nor any of its affiliates warrant or represent that USER’S use of materials displayed on, or obtained through, this site and at the event will not infringe the rights of third parties. All other trademarks or service marks are the property of their respective owners. Nothing in these TERMS grants USER any right to use any trademark, service mark, logo, and/or the name of SITE or the Company or any of its affiliates. SITE reserves the right to terminate the privileges of any USER who uses this SITE and CONTENT at the event to unlawfully transmit or receive copyrighted material without a license or express consent, valid defense, or fair use exemption to do so. After proper notification by the copyright holder or its agent to us and confirmation through court order or admission by the USER that they have used this SITE or CONTENT at the event as an instrument of unlawful infringement, SITE will terminate the infringing USER’S rights to use and/or access to this SITE. SITE may, also in its sole discretion, decide to complete a USER’s rights to use or access the SITE before that time if SITE believes that the alleged infringement has occurred. The CONTENT provider may reserve the right to take legal action against the infringing USER.
Disclaimers SITE MAKES NO ASSURANCES THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH OR LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. THE SITE MAKES NO ASSURANCES THAT FILES THE USER ACCESSES OR DOWNLOADS FROM THE SITE WILL BE FREE OF VIRUSES, CONTAMINATION OR DESTRUCTIVE FEATURES. SITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SITE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, VICARIOUS, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SITE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD-PARTY USERS, SITE USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE IN CONNECTION WITH THE SITE SERVICE OR OTHERWISE RELATED TO USER USE OF THE SITE AND/OR THE SITE SERVICE. SITE IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS, OR FAILURE TO ACT OF ANY VENUE, PERFORMER, PROMOTER, OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.
Indemnity USER agrees to indemnify and hold SITE, its subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of USER’S use of the SITE, including also USER’S use of the SITE to provide a link to another site or to upload content or other information to the SITE.
Governing Law USER agrees that any controversy or claim arising out of or relating to the use of SITE will be governed by the laws of Switzerland without regard to its conflict of law provisions. USER agrees to personal jurisdiction by venue in the provincial and federal courts of Lugano.
Arbitration and Dispute Resolution Any controversy, claim, dispute, or other action arising out of or relating to the use of SITE, any order placed on SITE, or these policies, including any dispute over the validity, enforceability, or scope of this arbitration provision (a ‘CLAIM’ or ‘CLAIMS’) shall be resolved through binding arbitration administered by Switzerland following its Consumer Rules. SITE will pay all filing, administration, and arbitrator fees for any arbitration for a CLAIM of Chf 10,000 or less. If, however, the arbitrator finds that either the substance of the CLAIM or the relief sought in the CLAIM is frivolous or that the CLAIM was brought for an improper purpose, then the payment of all such fees will be governed by applicable CAA Rules. In such case, USER agrees to reimburse SITE for all monies previously disbursed by SITE that are otherwise USER’s obligation to pay under the CAA Rules. In addition, if the USER initiates an arbitration for a CLAIM for more than CHF 10,000, the payment of fees will be governed by the CAA Rules. The CAA rules will determine whether the arbitration will occur through written submissions by USER and SITE, by telephone, or in person. SITE and USER shall both participate in the selection of an arbitrator. Any award issued through arbitration is enforceable in any court of competent jurisdiction.
BY AGREEING TO ARBITRATE, THE USER IS GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE AS A PARTY OR CLASS MEMBER) ANY AND ALL CLAIMS IN COURT BEFORE A JUDGE OR JURY. INSTEAD, A NEUTRAL ARBITRATOR WILL RESOLVE ALL CLAIMS. IF THE USER DOES NOT WISH TO BE BOUND BY THIS ARBITRATION PROVISION, THE USER MUST NOTIFY THE SITE IN WRITING WITHIN 30 DAYS OF THE DATE THAT THE USER PLACES AN ORDER ON SITE. USER’s WRITTEN NOTIFICATION TO SITE MUST INCLUDE USER’s NAME, ADDRESS, AND ORDER NUMBER AS WELL AS A CLEAR STATEMENT THAT USER DOES NOT WISH TO RESOLVE CLAIMS WITH SITE THROUGH ARBITRATION. WRITTEN NOTIFICATION SHOULD BE MAILED TO SITE. Any arbitration or trial of any CLAIM will take place on an individual basis without resorting to any form of class or representative action (‘CLASS ACTION WAIVER’). Regardless of anything else in this Arbitration Provision, the validity and effect of this CLASS ACTION WAIVER may be determined only by a court and not by an arbitrator. USER and SITE acknowledge that the CLASS ACTION WAIVER is material and essential to the arbitration of any disputes between the parties and is non-severable from the agreement to arbitrate CLAIMS. If the CLASS ACTION WAIVER is limited, voided, or found unenforceable, then the parties’ agreement to arbitrate shall be null and void concerning such proceeding, subject to the right to appeal the limitation or invalidation of the CLASS ACTION WAIVER. THE USER AND SITE ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL A CLASS ACTION BE ARBITRATED. All CLAIMS brought by USER against SITE must be resolved following this Arbitration and Dispute Resolution Section. All CLAIMS filed or brought contrary to this Arbitration and Dispute Resolution Section shall be considered improperly filed. Should USER improperly file a CLAIM, SITE may recover attorneys’ fees and costs up to CHF 1,000 from USER, provided that SITE has notified USER in writing of the improperly filed CLAIM and USER fails to promptly withdraw the CLAIM after USER receives notice of improper filing from SITE.
Force Major SITE shall not be deemed in default or otherwise liable under these rules and policies due to its inability to perform its obligations because of any fire, earthquake, flood, substantial snowstorm, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, the act of a public enemy, cyber-terrorism, embargo, war, the act of God, or any municipal, county, state or national ordinance or law, or any executive, an administrative or judicial order (which order is not the result of any act or omission which would constitute a default hereunder), or any failure or delay of any transportation, power, or communications system or any other or similar cause not under SITE’S control (from now on all of the preceding is collectively referred to as ‘FORCE MAJOR’). Notwithstanding the preceding, SITE shall be permitted to terminate this Agreement with or without notice to USER if USER is prevented from performing hereunder due to FORCE MAJOR.
Registration Certain areas of the SITE are provided solely to registered USERS of the SITE. Any USER registering for such access agrees to provide true and accurate information during the registration process. SITE reserves the right to terminate USER access should SITE know or have reasonable grounds to suspect that USER has entered false or misleading information during the registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF AGE. Children under eighteen (18) shall not be permitted to register. SITE reserves the right to require valid credit card information as proof of legal age. SITE maintains a strict online Privacy Policy and will not sell or provide USER credit card information to third parties.
Third-Party Advertisers SITE may allow third-party advertisers to advertise on the SITE. SITE undertakes no responsibility for USER’S dealings with, including any online or other purchases from, any third-party advertisers. SITE shall not be responsible for any loss or damage incurred by USER in its dealings with third-party advertisers.
Virtual Events Services Terms
Virtual Events Experiences:
Through SITE, USER purchases the right to access the virtual event via virtual event experiences where you can receive a service online rather than in person. These virtual events experiences may include but are not limited to personalized videos (“VIDEOS”), virtual group lessons or training (“LESSONS”), virtual meet and greets (“M&G”), and other similar services that may be added later collectively “VIRTUAL EVENTS SERVICES,” from speakers, including hosts, prominent speakers, guest speakers, performers, artists, influencers, and others (each, a “TALENT USER”). Third-party providers, not SITE provide all VIRTUAL EVENTS SERVICES. SITE is not responsible for the acts or omissions of such third-party providers. USER acknowledges and agrees that TALENT USER has sole discretion to determine how to fulfill USER’s request and the content of the VIRTUAL EVENTS SERVICES created or conducted and that TALENT USER shall not be required to follow USER’S request strictly. VIDEOS are licensed, not sold. USER is buying a license to attend and access the events, not the actual VIDEO. LESSONS are intended for one USER equals one RECIPIENT only. VIRTUAL EVENTS SERVICES require that USER have specific equipment to accept delivery of the service ordered. If equipment is not listed as included with the VIRTUAL EVENTS SERVICE called when USER places an order, it is USER’s responsibility to ensure that USER has the necessary equipment (including but not limited to high-speed internet access, a device that can connect to the internet, or any materials required to participate in LESSONS or receive the VIRTUAL EVENTS SERVICES) to accept delivery of the VIRTUAL EVENTS SERVICES. SITE will not issue refunds because USER does not have the necessary equipment.USER understands that USER’S information (not including credit card information) may be transferred unencrypted and that such transfer may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Virtual Events Experience Refund Policy:
All VIRTUAL EVENTS SERVICES are non-refundable.
Virtual Events Experience Behaviour Policy:
USER must behave respectfully. For more details, please consult our Experience Guidelines.
Virtual Events Experience Acceptable Use Policy
We aim to create a positive, practical, and safe user experience. To promote this goal, we prohibit certain conduct specified in this Acceptable Use Policy and elsewhere on the SITE. The following Acceptable Use Policy applies to the USER’S use of VIRTUAL EVENTS EXPERIENCES:
By using the Virtual Experiences, USER represents and warrants that:
a) you will not use a false identity or provide false or misleading information.
b) you will not (whether on the SITE or anywhere else) use or share the event access or VIDEO for any purposes other than:
I the specific limited purposes outlined in the SITE Terms and
II those set out in any applicable Additional Terms; and
c) in connection with any VIDEO, you will not:
I request a business or any other RECIPIENT that is the subject of any criminal action or that is involved in, connected with to promote illegal or unlawful activity, violence, or hate speech or
I create and share content that disparages or defames any TALENT USER, their entity, brand, or business.
d) You will not:
I violate any law, regulation, or court order.
II violate, infringe, or misappropriate the intellectual property, privacy, publicity, moral or ‘droit moral,’ or other legal rights of any third-party.
III take any action (even if requested by another) that is, or submit, post, share, or communicate anything that is, or that incites or encourages, action that is, explicitly or implicitly: illegal, abusive, harassing, threatening, hateful, racist, derogatory, harmful to any reputation, pornographic, indecent, profane, obscene, or otherwise objectionable (including nudity).
IV send advertising or commercial communications, including spam, or any other unsolicited or unauthorised communications.
V transmit any virus, other computer instruction, or technological means intended to or that may disrupt, damage, or interfere with the use of computers or related systems.
VI stalks, harass, threaten, or harm any third party.
VII impersonate any third-party.
VIII participates in any fraudulent or illegal activity, including phishing, money laundering, or fraud.
Virtual Events Experience Guidelines
Here are our guidelines to help you maximize your virtual events experience.
Please DO the following:
• Place yourself in a well-lit area with the light coming from before you and not behind you.
• Test your computer equipment, camera, microphone, and speakers beforehand.
• Check your internet stability with your provider
• Ensure you have the Virtual event access link in advance
• Tell your family to clear your potential distractions ahead of time to ensure you have dedicated focus at the event
• Have a notebook to take notes and jot down your list of questions
• Be Respectful of your fellow attendees
• Turn on your camera. You are on Video! Follow the Dress code of the event properly.
Please DO NOT do any of the following:
• Take screenshots or record audio/video.
• Ask the Speakers or fellow attendees to follow you on social media or contact you after the event.
• Ask the speakers anything you would not ask a friend.
• Violate the Virtual Events Experience Acceptable Use Policy above
Amendments
SITE reserves the right to amend its Terms & Conditions at any time. We will post a notice of changes in its SITE when and if the terms of this policy are amended.
Aroma Ecaterina's Terms & Conditions were last amended on Thursday, 10.05.2023.
• Third Party Payment Platforms (Paypal, Stipe, etc.) If USER selects to complete a transaction on SITE using a Third-Party Payment Platform, such third-party services may be subject to separate policies, terms of use, and or fees of said third parties, and USER accepts the same by completing the transaction using the Third-Party Payment Platform. The name on the transaction of USER’s Third-Party Payment Platform account will be ‘Aroma Ecaterina Marketing.’ If USER has any questions about the transaction on the Third-Party Payment Platform account, USER should contact info@aroma-ecaterina.com
• Security of Card Holder Data SITE and or FULFILLER are responsible for the security of the cardholder data that SITE and FULFILLER have or otherwise store, process, or transmit on behalf of the USER.
International Purchases Ticket purchases placed by USER may be subject to delayed processing. SITE recommends that any USER placing an order on the SITE from outside Switzerland. Contact their credit card company or financial institution before placing an order to prevent unnecessary delays or holds. Neither SITE nor FULFILLER shall be responsible for delays, has, or any extra fees for establishing an International Order.
Disputed Charges By placing an order, USER authorizes SITE to charge USER’s payment method for the total amount, which includes the ticket price and service fees, and any other optional services USER agrees to purchase. If USER disputes a charge and it is determined that the charge was valid and not the result of credit card or other payment fraud, SITE has the right to seek payment, including all associated fees, by whatever means SITE deems appropriate, including but not limited to using collection agencies and legal remedies. SITE may mitigate its damages by relishing the tickets that are the subject of the payment dispute. USER may lose access to any/all tickets purchased if USER files a dispute with their issuer.
Event Listings SITE does not guarantee the accuracy of event information on SITE, including but not limited to event name, event location or venue, event start time, or event date.
Ticket Holder Behaviour Policy: the USER agrees to abide by all rules and policies of the venue where the event is located relating to conduct and behavior. Should the USER be ejected from the event for failure to abide by the venue’s rules and policies, the USER shall be subject to all applicable fines and legal or other expenses associated with the ejection. In addition, all the costs related to the purchase of event tickets will not be refundable. Further, should the ejection result in the loss of the TICKET SELLER’s right to use any other tickets or the right to purchase additional tickets from that venue, USER shall be held liable for all reasonable costs, expenses, and losses associated with said loss, including but not limited to all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.
Fraudulent Use To protect USER from fraud, USER may be required to provide additional proof of identity on any order. Proof of identity may include but is not limited to a signed credit card authorization and/or photocopies of public documents such as a driver’s license, government ID, or federal passport.
Permitted Use USER agrees that USER is only authorized to visit, view, and retain a copy of pages of this SITE for USER’S personal use and that USER shall not duplicate, download, publish, modify, or otherwise distribute the material on this SITE for any purpose other than to review event and promotional information, for personal use, or purchase tickets or merchandise for USER’S personal use, unless otherwise explicitly authorized by SITE to do so. USER may not use any robot, spider, scraper, offline reader, site search/retrieval application, or other manual or automatic device, tool, or process to retrieve or in any way reproduce, circumvent, or interfere with the Site or its contents, nor may USER use any automated software or computer system to search for, reserve, buy, or otherwise obtain tickets from SITE. USER may not submit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs, or other items of a destructive nature. The content and software on this SITE are the property of SITE and/or its suppliers and are protected by Switzerland and international copyright laws.
The SITE may automatically produce search results that reference or link to third-party websites throughout the Internet. SITE has no control over these sites or the content within them. SITE cannot guarantee, represent, or warrant that the content contained in these third-party sites is accurate, legal, and/or inoffensive. SITE does not endorse the content of any third-party site, nor does SITE warrant that they will not contain viruses or otherwise impact USER’S computer systems. By using the SITE to search for or link to another site, USER agrees and understands that USER may not make any claim against SITE for any damages or losses whatsoever resulting from the use of the SITE to obtain search results or to link to another site. If the USER experiences a problem with a link from the SITE, please notify SITE at info@aroma-ecaterina.com, and SITE will investigate the USER’S claim and take any appropriate actions at SITE’S sole discretion.
Violation of the Terms SITE, in its sole discretion, and without prior notice, may terminate USER’S access to the SITE, cancel USER’S ticket order, or exercise any other remedy available. USER agrees that monetary damages may not provide a sufficient remedy to SITE for violating these terms and conditions. USER consents to injunctive or other equitable relief for such violations. SITE may release USER information by operation of law if the information is necessary to address an unlawful or harmful activity against SITE. SITE is not required to refund USER if USER is terminated as a USER of this SITE.
Intellectual Property Information For purposes of these TERMS, ‘CONTENT’ is defined as any information, communications, software, photos, video, graphics, music, sounds, and other material and services that USERS can view on the site and at the event. This includes but is not limited to, message boards, chat, and other original content. By accepting these TERMS, USER acknowledges and agrees that all CONTENT presented to USER on this site and at the event are protected by copyrights, trademarks, service marks, patents, or other proprietary rights and laws and is the sole property of SITE and/or the Company and its affiliates. USER is only permitted to use the CONTENT as expressly authorized in writing by SITE or the specific provider of CONTENT. USER may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this site. At the event in any form or by any means without written permission from SITE or the specific CONTENT provider, the USER is solely responsible for obtaining permission before reusing any copyrighted material available on this site and at the event. Any unauthorized use of the materials appearing on this site and at the event may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. Neither SITE nor any of its affiliates warrant or represent that USER’S use of materials displayed on, or obtained through, this site and at the event will not infringe the rights of third parties. All other trademarks or service marks are the property of their respective owners. Nothing in these TERMS grants USER any right to use any trademark, service mark, logo, and/or the name of SITE or the Company or any of its affiliates. SITE reserves the right to terminate the privileges of any USER who uses this SITE and CONTENT at the event to unlawfully transmit or receive copyrighted material without a license or express consent, valid defense, or fair use exemption to do so. After proper notification by the copyright holder or its agent to us and confirmation through court order or admission by the USER that they have used this SITE or CONTENT at the event as an instrument of unlawful infringement, SITE will terminate the infringing USER’S rights to use and/or access to this SITE. SITE may, also in its sole discretion, decide to complete a USER’s rights to use or access the SITE before that time if SITE believes that the alleged infringement has occurred. The CONTENT provider may reserve the right to take legal action against the infringing USER.
Disclaimers SITE MAKES NO ASSURANCES THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH OR LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. THE SITE MAKES NO ASSURANCES THAT FILES THE USER ACCESSES OR DOWNLOADS FROM THE SITE WILL BE FREE OF VIRUSES, CONTAMINATION OR DESTRUCTIVE FEATURES. SITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SITE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, VICARIOUS, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SITE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS, AND CONDUCT OF ANY THIRD-PARTY USERS, SITE USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE IN CONNECTION WITH THE SITE SERVICE OR OTHERWISE RELATED TO USER USE OF THE SITE AND/OR THE SITE SERVICE. SITE IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS, OR FAILURE TO ACT OF ANY VENUE, PERFORMER, PROMOTER, OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.
Indemnity USER agrees to indemnify and hold SITE, its subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of USER’S use of the SITE, including also USER’S use of the SITE to provide a link to another site or to upload content or other information to the SITE.
Governing Law USER agrees that any controversy or claim arising out of or relating to the use of SITE will be governed by the laws of Switzerland without regard to its conflict of law provisions. USER agrees to personal jurisdiction by venue in the provincial and federal courts of Lugano.
Arbitration and Dispute Resolution Any controversy, claim, dispute, or other action arising out of or relating to the use of SITE, any order placed on SITE, or these policies, including any dispute over the validity, enforceability, or scope of this arbitration provision (a ‘CLAIM’ or ‘CLAIMS’) shall be resolved through binding arbitration administered by Switzerland following its Consumer Rules. SITE will pay all filing, administration, and arbitrator fees for any arbitration for a CLAIM of Chf 10,000 or less. If, however, the arbitrator finds that either the substance of the CLAIM or the relief sought in the CLAIM is frivolous or that the CLAIM was brought for an improper purpose, then the payment of all such fees will be governed by applicable CAA Rules. In such case, USER agrees to reimburse SITE for all monies previously disbursed by SITE that are otherwise USER’s obligation to pay under the CAA Rules. In addition, if the USER initiates an arbitration for a CLAIM for more than CHF 10,000, the payment of fees will be governed by the CAA Rules. The CAA rules will determine whether the arbitration will occur through written submissions by USER and SITE, by telephone, or in person. SITE and USER shall both participate in the selection of an arbitrator. Any award issued through arbitration is enforceable in any court of competent jurisdiction.
BY AGREEING TO ARBITRATE, THE USER IS GIVING UP THE RIGHT TO LITIGATE (OR PARTICIPATE AS A PARTY OR CLASS MEMBER) ANY AND ALL CLAIMS IN COURT BEFORE A JUDGE OR JURY. INSTEAD, A NEUTRAL ARBITRATOR WILL RESOLVE ALL CLAIMS. IF THE USER DOES NOT WISH TO BE BOUND BY THIS ARBITRATION PROVISION, THE USER MUST NOTIFY THE SITE IN WRITING WITHIN 30 DAYS OF THE DATE THAT THE USER PLACES AN ORDER ON SITE. USER’s WRITTEN NOTIFICATION TO SITE MUST INCLUDE USER’s NAME, ADDRESS, AND ORDER NUMBER AS WELL AS A CLEAR STATEMENT THAT USER DOES NOT WISH TO RESOLVE CLAIMS WITH SITE THROUGH ARBITRATION. WRITTEN NOTIFICATION SHOULD BE MAILED TO SITE. Any arbitration or trial of any CLAIM will take place on an individual basis without resorting to any form of class or representative action (‘CLASS ACTION WAIVER’). Regardless of anything else in this Arbitration Provision, the validity and effect of this CLASS ACTION WAIVER may be determined only by a court and not by an arbitrator. USER and SITE acknowledge that the CLASS ACTION WAIVER is material and essential to the arbitration of any disputes between the parties and is non-severable from the agreement to arbitrate CLAIMS. If the CLASS ACTION WAIVER is limited, voided, or found unenforceable, then the parties’ agreement to arbitrate shall be null and void concerning such proceeding, subject to the right to appeal the limitation or invalidation of the CLASS ACTION WAIVER. THE USER AND SITE ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL A CLASS ACTION BE ARBITRATED. All CLAIMS brought by USER against SITE must be resolved following this Arbitration and Dispute Resolution Section. All CLAIMS filed or brought contrary to this Arbitration and Dispute Resolution Section shall be considered improperly filed. Should USER improperly file a CLAIM, SITE may recover attorneys’ fees and costs up to CHF 1,000 from USER, provided that SITE has notified USER in writing of the improperly filed CLAIM and USER fails to promptly withdraw the CLAIM after USER receives notice of improper filing from SITE.
Force Major SITE shall not be deemed in default or otherwise liable under these rules and policies due to its inability to perform its obligations because of any fire, earthquake, flood, substantial snowstorm, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, the act of a public enemy, cyber-terrorism, embargo, war, the act of God, or any municipal, county, state or national ordinance or law, or any executive, an administrative or judicial order (which order is not the result of any act or omission which would constitute a default hereunder), or any failure or delay of any transportation, power, or communications system or any other or similar cause not under SITE’S control (from now on all of the preceding is collectively referred to as ‘FORCE MAJOR’). Notwithstanding the preceding, SITE shall be permitted to terminate this Agreement with or without notice to USER if USER is prevented from performing hereunder due to FORCE MAJOR.
Registration Certain areas of the SITE are provided solely to registered USERS of the SITE. Any USER registering for such access agrees to provide true and accurate information during the registration process. SITE reserves the right to terminate USER access should SITE know or have reasonable grounds to suspect that USER has entered false or misleading information during the registration process. ALL REGISTERED USERS MUST BE OVER EIGHTEEN (18) YEARS OF AGE. Children under eighteen (18) shall not be permitted to register. SITE reserves the right to require valid credit card information as proof of legal age. SITE maintains a strict online Privacy Policy and will not sell or provide USER credit card information to third parties.
Third-Party Advertisers SITE may allow third-party advertisers to advertise on the SITE. SITE undertakes no responsibility for USER’S dealings with, including any online or other purchases from, any third-party advertisers. SITE shall not be responsible for any loss or damage incurred by USER in its dealings with third-party advertisers.
Virtual Events Services Terms
Virtual Events Experiences:
Through SITE, USER purchases the right to access the virtual event via virtual event experiences where you can receive a service online rather than in person. These virtual events experiences may include but are not limited to personalized videos (“VIDEOS”), virtual group lessons or training (“LESSONS”), virtual meet and greets (“M&G”), and other similar services that may be added later collectively “VIRTUAL EVENTS SERVICES,” from speakers, including hosts, prominent speakers, guest speakers, performers, artists, influencers, and others (each, a “TALENT USER”). Third-party providers, not SITE provide all VIRTUAL EVENTS SERVICES. SITE is not responsible for the acts or omissions of such third-party providers. USER acknowledges and agrees that TALENT USER has sole discretion to determine how to fulfill USER’s request and the content of the VIRTUAL EVENTS SERVICES created or conducted and that TALENT USER shall not be required to follow USER’S request strictly. VIDEOS are licensed, not sold. USER is buying a license to attend and access the events, not the actual VIDEO. LESSONS are intended for one USER equals one RECIPIENT only. VIRTUAL EVENTS SERVICES require that USER have specific equipment to accept delivery of the service ordered. If equipment is not listed as included with the VIRTUAL EVENTS SERVICE called when USER places an order, it is USER’s responsibility to ensure that USER has the necessary equipment (including but not limited to high-speed internet access, a device that can connect to the internet, or any materials required to participate in LESSONS or receive the VIRTUAL EVENTS SERVICES) to accept delivery of the VIRTUAL EVENTS SERVICES. SITE will not issue refunds because USER does not have the necessary equipment.USER understands that USER’S information (not including credit card information) may be transferred unencrypted and that such transfer may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Virtual Events Experience Refund Policy:
All VIRTUAL EVENTS SERVICES are non-refundable.
Virtual Events Experience Behaviour Policy:
USER must behave respectfully. For more details, please consult our Experience Guidelines.
Virtual Events Experience Acceptable Use Policy
We aim to create a positive, practical, and safe user experience. To promote this goal, we prohibit certain conduct specified in this Acceptable Use Policy and elsewhere on the SITE. The following Acceptable Use Policy applies to the USER’S use of VIRTUAL EVENTS EXPERIENCES:
By using the Virtual Experiences, USER represents and warrants that:
a) you will not use a false identity or provide false or misleading information.
b) you will not (whether on the SITE or anywhere else) use or share the event access or VIDEO for any purposes other than:
I the specific limited purposes outlined in the SITE Terms and
II those set out in any applicable Additional Terms; and
c) in connection with any VIDEO, you will not:
I request a business or any other RECIPIENT that is the subject of any criminal action or that is involved in, connected with to promote illegal or unlawful activity, violence, or hate speech or
I create and share content that disparages or defames any TALENT USER, their entity, brand, or business.
d) You will not:
I violate any law, regulation, or court order.
II violate, infringe, or misappropriate the intellectual property, privacy, publicity, moral or ‘droit moral,’ or other legal rights of any third-party.
III take any action (even if requested by another) that is, or submit, post, share, or communicate anything that is, or that incites or encourages, action that is, explicitly or implicitly: illegal, abusive, harassing, threatening, hateful, racist, derogatory, harmful to any reputation, pornographic, indecent, profane, obscene, or otherwise objectionable (including nudity).
IV send advertising or commercial communications, including spam, or any other unsolicited or unauthorised communications.
V transmit any virus, other computer instruction, or technological means intended to or that may disrupt, damage, or interfere with the use of computers or related systems.
VI stalks, harass, threaten, or harm any third party.
VII impersonate any third-party.
VIII participates in any fraudulent or illegal activity, including phishing, money laundering, or fraud.
Virtual Events Experience Guidelines
Here are our guidelines to help you maximize your virtual events experience.
Please DO the following:
• Place yourself in a well-lit area with the light coming from before you and not behind you.
• Test your computer equipment, camera, microphone, and speakers beforehand.
• Check your internet stability with your provider
• Ensure you have the Virtual event access link in advance
• Tell your family to clear your potential distractions ahead of time to ensure you have dedicated focus at the event
• Have a notebook to take notes and jot down your list of questions
• Be Respectful of your fellow attendees
• Turn on your camera. You are on Video! Follow the Dress code of the event properly.
Please DO NOT do any of the following:
• Take screenshots or record audio/video.
• Ask the Speakers or fellow attendees to follow you on social media or contact you after the event.
• Ask the speakers anything you would not ask a friend.
• Violate the Virtual Events Experience Acceptable Use Policy above
Amendments
SITE reserves the right to amend its Terms & Conditions at any time. We will post a notice of changes in its SITE when and if the terms of this policy are amended.
Aroma Ecaterina's Terms & Conditions were last amended on Thursday, 10.05.2023.