GENERAL TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern aroma-ecaterina.com’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term: Aroma Ecaterina ’or ‘us’ or ‘we’ refers to the Owner of the website who's registered in:
CH-6900 Lugano,
Corso Elvezia 22

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Switzerland.

We use cookies to make this site as useful as possible. They are small text files we put in your browser to track usage of our site, but they don’t tell us who you are. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

This site is not a part of the Facebook website or Facebook Inc. Additionally, this site is not endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.


TERMS AND CONDITIONS – AFFILIATE REFERRAL
This Agreement is legally enforceable. Please read all the terms carefully. By submitting the Application and by referring Referred Customers, you are agreeing that you have read and understood the terms and conditions of this Agreement and that you agree to be legally bound by the provisions of this Agreement.

TERMS AND CONDITIONS -EVENTS

The Basics

We know long documents written in legalese can be tedious and confusing, so here’s a quick summary of the key points. Just be aware that the full text of the Terms and Policies applies to your ticket order, not the following summary. These quick bullet points are provided solely for your convenience.

• “EVENT,” “EVENTS” refers to any but not limited to Hosted events, get-togethers, and Meetups in Virtual or In-Person format. “CHALLENGE” is often used and has the same meaning as “EVENT.” A “Challenge” is considered an “Event” and is applicable under these Terms and conditions.
• Tickets may be above face value.
• All sales are final; there are no refunds, exchanges, or cancellations.
• If an event is postponed, your tickets will be liable for the date of the postponement. (No refunds are issued for postponed events.)
• If an event is canceled, you will be refunded for the ticket price minus shipping charges.
• Tickets sold with a money-back guarantee may be eligible for a refund, provided the holder meets certain conditions to exercise the Guarantee. Refund requests must be submitted to info@aroma-ecaterina.com before the expiration date of the Money Back Guarantee.
• We are not responsible for lost or stolen tickets, travel expenses, or any personal or uncontrollable situations caused by third parties and/or which prevent your event attendance.

Terms & Policies

General This Website (‘SITE’) acts as a marketplace, an intermediary between buyers (“You”) and ticket sellers (‘TICKET SELLERS’) to facilitate the purchase and sale of event tickets. The TICKET SELLERS refers to Aroma Ecaterina Business Group Inc. (the “Company”) or a subsidiary or affiliate of the Company (together with the Company, the “We”). By using or visiting this SITE or purchasing tickets in any manner from the SITE, you expressly agree to abide and be bound by these Terms and Policies, as well as all applicable laws, ordinances, and regulations.

• ALL SALES ARE FINAL; there are no cancellations, returns, or exchanges.
• “EVENT,” “EVENTS” refers to any but not limited to Hosted events, get-togethers, and Meetups in Virtual or In-Person format. “CHALLENGE” is often used and has the same meaning as “EVENT.” A “Challenge” is considered an “Event” and is applicable under these Terms and conditions.
• IF AN EVENT IS CANCELLED, you will be given a full refund minus any delivery charges if the tickets have already been delivered.
• IF AN EVENT IS POSTPONED OR RESCHEDULED, and the original tickets are valid for entry during the rescheduled event, your order will not qualify for a refund.
• Tickets sold with a money-back guarantee may be eligible for a refund, provided the holder meets certain conditions** to exercise the Guarantee. Refund requests must be submitted to info@aroma-ecaterina.com before the expiration date of the Money Back Guarantee. (**Conditions for Money Back Guarantee: 1. Ticket Holder MUST at tend FULL FIRST DAY of the event to qualify for the guarantee. 2. we are Ticket Holders who did not attend the First day of the event, considered a No-Show, and, therefore, do not meet the Money Back Guarantee conditions. 3. Eligibility The Money Back Guarantee refund request must be received via email to info@aroma-ecaterina.com within seven calendar days after the end of the event. No Money Back Guarantee would be honored for refund requests received after the expiration date. 4. Maximum refund will equal the same dollar amount paid at the time of ticket purchase.)
• ABOVE FACE VALUE: Ticket prices may be above ‘face value’ listed on the ticket (also below ‘face value’).
• We are not responsible for lost or stolen tickets, travel expenses, or any personal or uncontrollable situations caused by third parties and/or which prevent your event attendance.

The following are the rules (‘TERMS’) that govern the SITE use by any SITE user (‘USER’). By using or visiting the SITE, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing the SITE. SITE reserves the right to change these TERMS at any time, effective immediately upon posting on the SITE. If USER violates these TERMS, SITE may terminate USER’S access to the SITE, bar USER from future use of the SITE, cancel USER’S ticket order, and/or take appropriate legal action against USER.

All sales are final. Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges, or cancellations (**except tickets are backed by Money Back Guarantee). If an event is postponed or rescheduled, tickets will be honored for the rescheduled date. I was New tickets generally will not need to be issued; if new tickets are required, the USER will be contacted by the TICKET SELLER. If an event is canceled without a rescheduled date, the USER must contact the TICKET SELLER who fulfills the USER’s order (after this, known as ‘FULFILLER’) for a refund. The FULFILLER may require the USER to return the supplied tickets at the USER’s expense before receiving any refund the USER is entitled to due to cancellation. SITE is not responsible for providing or securing this refund for USER. Any shipping and handling charges are not refundable. Refunds will be processed in the same currency as the original order. Conversion charges, including though not exhaustive of the ones issued by USER’s bank, if any, are not covered by SITE or Fulfiller. Neither the SITE nor the FULFILLER will issue exchanges or refunds after purchase use or for lost, stolen, damaged, or destroyed tickets. When the USER receives tickets, the USER should keep them in a safe place.

Above Face Value SITE and TICKET SELLERS may not directly affiliate with any performer venue, and SITE does not act as a primary sale box office unless otherwise stated. By agreeing to these TERMS, USER agrees that the purchase price for tickets on their order does not reflect the ticket's original purchase price and may be either higher or lower than the actual purchase price.

The FULFILLER will fulfill orders placed through SITE. Contact information will be provided to USER upon completion of the purchase process. If this information is lost, USER may contact info@aroma-ecaterina.com to retrieve information about the order. USER should carefully enter all required information when submitting an order. USER is responsible for any errors made when entering their information, and errors may result in issues such as a delay in delivery of ticket notification or cancellation of order.

Pricing: All prices are in Swiss Francs (CHF) unless stated otherwise. SITE cannot confirm the price for products or services purchased on the SITE until the USER completes an order. Despite SITE’s best efforts, a few products and services listed on the SITE may be priced incorrectly. If the FULFILLER discovers the actual correct price is higher than the stated price, the FULFILLER will either complete the order at the original displayed price, contact USER to inform them of a different price with an option to purchase, or cancel the USER’S order and notify USER of such cancellation.

Schedule of Charges The price charged to USER’s credit card beyond the price of the individual tickets shall include the following charges: Service Fee: Cost per ticket associated with SITE operation, customer service center operation, obtaining tickets on behalf of USER and other costs related to the fulfillment of USER’s ticket request. Total: Entire amount charged to USER, including each ticket’s price set by the FULFILLER and Service Fee. They are
Taxes TICKET SELLER is responsible for keeping abreast of all changes to the tax withholding requirements and amounts in the various tax jurisdictions where TICKET SELLER sells tickets, for determining whether any taxes are due for any tickets sold, and for collecting and remitting such taxes following applicable law. TICKET SELLER shall include any applicable sales, use, excise, service, and other taxes in the ticket price.