Is about the ability to neutralise any kind of situations when our will is not coherent with others. Is everything about conflitology and more, the ability to be in a good relation even with whom we don’t agree, is a delicate line of being diplomatic when in the middle are emotions and disagreements. This capacity is only for a high value personality, about how comfortable we interact with others in different kind of situations. These struments are used by diplomatics, politics in negotiations, are strong struments that if are not used in a good way could damage nations.